Customer service jobs in London

Why you should apply for a customer service job in London

Not only does working a customer support job in London mean you’re on the front lines of the company, which is a worthwhile responsibility in itself, it also allows you to genuinely help make people’s lives better. Customer service pros usually have to wear lots of hats at the same time. That means you’ll need to hit the ground running and use many different skills as well as pick up new ones along the way. Whether you’re looking to pursue a career in the industry, or just want to gain some valuable experience in a customer service role, London is where you’ll find it! If you can’t find a suitable vacancy right now, broaden your scope by looking in cities in and around London. Check out customer service jobs in Watford or customer service jobs in Slough for starters.

Most people have the impression that customer service roles in London are relatively low paying, but they’ve got the wrong end of the stick. If you perform well and work hard, there’s good progression into senior roles as well as the opportunity to cross over into other sectors such as sales and marketing. Some companies even offer decent bonuses! Besides, you won’t be short of skills to add to your CV after taking up a customer service job in London – attentiveness, patience, clear communication skills, and organisation skills, to name just a few!

What types of customer service jobs in London are there?

Work-from-home customer service jobs in London are picking up steam, and many people are looking to cut out a commute to the office. Imagine sitting in your garden, soaking up the sun with a jug of cold Pimm’s (non-alcoholic, of course!), while answering calls from quizzical customers. That’s not a bad day in the office… I mean garden! If this sounds like a dream, head over to our work from home jobs, and type in ‘customer service jobs’ and ‘London’ in the search boxes. Do you have a decent amount of relevant experience already, and are you looking for a customer service manager job in London? Your best bet is to browse our full-time jobs in London. Once you’re on that page, you can filter by ‘customer service’. Narrow down your search results even further to include your level of education, or type in ‘customer service manager’ or ‘senior customer service’ into the search box.

A customer service job is often combined with other commitments. Think about companies offering 24/7 service to their customers, requiring shifts in the weekend or evenings. If you’re looking for a part-time customer service job in London, we offer plenty of those as well. Depending on your schedule and needs, you can click through to our weekend jobs in London or evening jobs in London. If you’re looking to work in a specific field like webcare, you can you type this keyword into the search box, or head straight to our webcare employee jobs! Looking for a retail customer service job in London? Click on retail jobs. Again, just make sure you use our filters to find employment relevant to you.

Requirements for a customer service job in London

You don’t need any work experience to secure a customer service advisor job in London. For some companies, a bachelor’s degree in communication or a similar field is helpful, but these are usually high-level roles. You need to be patient, empathetic, and passionately communicative. It’s important that you love to talk and understand the value of good communication skills. You should be able to put yourself in customers’ shoes, and problem-solving should come naturally to you. You’re confident at troubleshooting and know where to look if you don’t have enough information to answer customer’s questions or resolve complaints. Does this sound like you? Log in to your YoungCapital account and get to applying, so you can get your customer service career in London off the ground!

FAQs about customer service jobs in London:

What is the average salary for a customer service job in London?

The pay scale for a customer service agent job in London starts at roughly £18,500 and can go up to £25,000. This number will vary depending on your experience, skills, and the number of hours you choose to work.

Should I apply for a customer service job in London even if I don’t have the required experience?

Absolutely apply for a customer service job in London without experience! The requirements listed in job postings are more like wish lists or descriptions of the perfect applicant. Recently graduated? Check out our graduate jobs in London.

How can I stay up to date with the latest customer service jobs in London?

Staying up-to-date with our latest customer service representative jobs in London has never been easier. If you don’t have a YoungCapital account, make sure you register and switch on your email alerts in your settings.